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Frequently Asked Questions
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What is the deadline to file my tax return in Canada?The usual deadline is April 30th, unless it falls on a weekend or holiday. Self-employed individuals have until June 15th, but any balance owing is still due by April 30th.
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Do I need to file a tax return if I have no income?Yes, filing may still benefit you through tax credits, GST/HST refunds, or other financial assistance programs.
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Can you help with tax returns for previous years?Yes! we can assist in filing taxes returns for previous years and ensure you claim any eligible refunds or credits.
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What happens if I miss the tax deadline?Late filing may result in penalties and interest on balance owing. Filing as soon as possible reduces additional charges. There will also be delays on any child benefits, carbon tax etc. you may be entitled to.
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How much does it cost to file my tax return with you?Our pricing varies depending on the complexity of your tax situation. Pricing starts at $85.00 per basic return. Sole-Proprietorship returns are $185.00 plus applicable taxes. Contact us for a personalized quote or visit our pricing page here.
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What documents do I need to provide for my tax return?Typical documents include T4 slips, receipts for medical expenses, list of donations made, investment income slips, and proof of deductions or credits.
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Do you handle tax returns for self-employed individuals or small businesses?Yes! We specialize in sole proprietor returns.
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Can you help if I’m being audited by the CRA?Absolutely, we provide audit assistance and will guide you through the process to resolve any issues. We provide peace of mind! Prices for audit assistance: - Basic return: $15.00 for up to 3 years - Sole proprietorship return: $30.00 for up to 3 years of peace of mind
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Do you offer tax planning advice for next year?Yes! We can help you optimize your finances and minimize tax liability for future years.
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What happens if my tax preparation involves two or fewer documents from a higher price point?If your tax preparation involves two or fewer documents from a higher price point, you will be charged the next lower price. For Example, if you have two or fewer documents that fall under the "Advanced" category, you will be charged the "Standard" price instead. This ensures you receive the best value for your specific tax situation.
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What happens if my tax preparation involves more than two documents from a higher price point?If your tax preparation involves more than two documents from a higher price point, you will be charged the corresponding higher price. For Example, if you have more than two documents that fall under the "Advanced" category, you will be charged the "Advanced" price. This ensures that the pricing accurately reflects the complexity and effort required for your tax preparation.
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What tax credits am I eligible for in Canada?This depends on your income, life situation, and province. Common credits include the Canada Workers Benefit, GST/HST credits, and tuition credits.
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Can I claim home office expenses on my tax return?Yes! If you worked from home, you may be eligible to claim a portion of your home expenses using either the simplified or detailed method. Ensure your employer provides form T2200, "Declaration of Conditions of Employment," to be eligible to claim these expenses.
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What are the benefits of filing as a student?Students can claim tuition, education, and textbook amounts, transfer unused credits, and claim moving expenses if eligible.
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Is my information secure with NextGen Taxes?Yes! We use encryption systems and strict privacy policies to ensure your personal information is safe.
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How long will it take to process my tax return?Typically, returns are processed within a few days, but complex cases may take longer. The Canada Revenue Agency (CRA) usually refunds within 2 to 3 weeks for online filings.
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Can you file my taxes if I live outside of Canada?Yes! we assist Canadians living abroad to file their taxes and manage cross-border tax situations.
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What payment methods do you accept?We accept credit/debit cards, e-transfers and other secure payment options.
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When will I receive my tax refund?The Canada Revenue Agency (CRA) issues refund within 2 to 3 weeks for online returns and up to 8 weeks for paper returns.
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What if I owe taxes?We will help you understand your tax obligations and work with you to set up a payment plan if needed.
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Can CRA deposit my refund directly into my bank account?Yes, we encourage setting up direct deposit with CRA for faster refunds.
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Do I need to give my Tax Professional access to my CRA account to file my tax return?Granting us access streamlines the process. It allows your dedicated Tax Professional to retrieve your tax slips and important information directly from the Canada Revenue Agency (CRA), ensuring accuracy and efficiency.
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How do I authorize my Tax Professional to access my Canada Revenue Agency (CRA) account?You will need to complete and sign the CRA Authorization Form (T183 and Authorize a Representative). This gives your Tax Professional permission to access your account on your behalf.
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What is a CRA Authorization Form, and why is it needed?This form allows you to authorize a representative such as tax preparers to access your Canada Revenue Agency (CRA) account. It ensures we can assist with your taxes without you needing to share your CRA login credentials.
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How do I revoke access if I no longer need NextGen Taxes services?You can revoke our access at any time through your CRA My Account or by contacting the Canada Revenue Agency (CRA) directly.
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Is granting access to my CRA account secure?Yes, this process is entirely secure and regulated by the Canada Revenue Agency (CRA). We use encrypted systems and adhere to strict privacy standards to protect your information.
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What can you see or do with my CRA account access?As authorized representatives, we can view tax slips, notices of assessment, and account balances. We cannot make payments or change your personal details.
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Do I still need to provide my tax slips if I authorize access?In most cases, no. We can retrieve all necessary slips directly from your Canada Revenue Agency (CRA) account. However, you should still provide receipts and documentation for deductions or credits.
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What happens if I don’t authorize access to my CRA account?If you prefer not to grant access, you’ll need to provide all tax slips, notices, and other required documentation manually. We can still complete your tax return with this information.
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How long does it take for the Canada Revenue Agency (CRA) to process my authorization?Authorizations submitted electronically are usually processed within hours.
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